You may remember the near-disaster a year ago last spring when I received six packages of Organic Chickpea Pasta from Amazon instead of six cartons of the health-food I had ordered:
SUGAR FREE DOUBLE DUTCH DARK CHOCOLATE
premium hot chocolate
Dairy Free/Plant Based/Vegan/Gluten Free/High in Fibre
(all use of capitals and non-use of hyphens as per the label)
Or you may not remember. Not because your memory is going, but because mine is. I was sure I had written memorably, compellingly even, about receiving pasta in place of hot-chocolate mix. I certainly told everyone I knew, but apparently I did not write about it.
If I had written about it, I surely would have started with the horror of the moment I realized that I couldn’t use the online form to return this mis-shipment because although it was clearly their error it was also (nominally) food. Now what?